Privacy Policy

Who we are and what this page covers

Water Filtration Lancaster is a water filtration company serving homeowners in Lancaster, TX and nearby communities. This website is here to explain our services, such as water testing and whole-house carbon filtration, and to give you a way to reach us by phone.

This policy explains what information the site picks up when you visit, what we do with details you share on a call, and what we do not do with any of it.

What the website records on its own

Like most websites, ours runs on a server that keeps ordinary logs. These can include your IP address, the type of browser and device you use, the pages you viewed and the time of your visit. We use this to keep the site working and to spot technical problems.

There are no forms, accounts or sign-ups here, so the site does not ask you to type in your name, address or any other personal details.

Cookies and basic analytics

The site may use simple analytics cookies to count visits and see which pages people find useful. That tells us, for example, whether more neighbors are reading about under-sink reverse osmosis or filter replacement, so we can keep those pages clear and current. You can block or delete cookies in your browser settings, and the site will still work.

What you share when you call

The only way to reach us is by phone at (972) 428-3132. When you call, you decide what to tell us. Usually that is your name, a callback number, the area your home is in and what you have noticed about your water.

We use those details to answer your questions, plan a visit and follow up on the work. We keep notes only as long as they are useful for serving you.

What we do not do

We do not sell your information, and we do not hand it to marketing companies. We may share what is needed with a service provider who helps us run the business, such as the company that hosts this website, and only for that purpose. We will also share information if the law requires it.

Your choices

If you would like to know what we have on file from a past call, or want us to remove it, give us a call and we will sort it out with you directly.

Changes to this policy

If the way the site works changes, we will update this page so it stays accurate. The version posted here is the one that applies. Questions about anything above are welcome by phone at (972) 428-3132.